Help

Read on if you'd like to know...

• Why you can't always choose "next day" or other "premium" delivery options such as before 9am or Saturday delivery.

Further Information
When you order from us, we always endeavour to process your order as quickly as possible. We aim to despatch your order the day we receive it if we can (unless you choose a forward delivery date of course!). We also give you the option of "Next Day" delivery for products which are in stock when you order. However, this option is not always available for several reasons.

It may be that there's not enough time for us to process your order, deal with the payment authorisation and then pack the order before the last delivery truck leaves for the day. Another reason may be that we might have a backlog in our warehouse.

We hope this doesn't cause you an inconvenience. We prefer to give you a realistic expectation of the delivery time for your order, rather than disappoint you by promising something which doesn't happen.

Articles of interest:
Our carriage charges explained
About same day despatch