dabs.com - PC Hardware, Components, Software, Digital Cameras, MP3 players

HelpHelp

How do I contact you?

Read on if you'd like to know...

  • How you can contact us.

In Brief ....

  • dabs.com is a website for individual consumer customers, which offers great online service and low prices.
  • We use the latest technology to offer our customers a "self service" approach and have a set of online tools to help you decide what you want, place your order and deal with after sales problems if they happen.
  • We do not offer a telephone service for pre or post sales enquiries because you can usually get an answer to your question from our website. See below.

Further information
As an Internet company, dabs.com is basically a 'value' retailer. Our whole business is geared towards delivering a wide range of great technology products at even better prices, as efficiently as possible. We've been able to keep the price you pay low by investing in technology to streamline our internal processes. We believe this is why you'll want to make us your one stop source for technology products.

As we're an online only reseller, we're unfortunately unable to offer pre sales advice. Our website includes all the product information we have available to us, including comprehensive product specifications and a handy compare tool which allows you contrast the features and benefits of a number of products. Alternatively, we recommend the websites of our manufacturer partners.

We also offer a full online HELP section on our website, complete with step-by-step instructions to guide you through using our online self-service tools.

We even have some great tools from Kingston, Crucial, and Corsair to help you decide what memory you need for your PC or laptop! .. plus more coming soon!

Summary - Ways to contact us:

  • Check the help section of our website to see if there's an answer to your question - you'll probably find there is.
  • For returns, please use our easy to use online returns tool .
  • Click the link below to use our live messaging service to "chat" on line to one of our customer service representatives. This service is available between 9AM and 9PM weekdays. At other times you can send an enquiry using an on line form.
  • Email us at assistance@dabs.com

Related Articles
See our Customer Promise which gives you more information about how we operate.

Need Further Assistance?

Can we assist via email?
If this article didn't help resolve your query, then you may wish to contact a dabs.com Customer Service representative via our email service.

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Customer Service

Customer service statistics.

Previous 24 hours:
Average wait time for chats:
41 seconds
Average email response time:
10 hours 33 minutes
(based on working hours)

Previous 28 days:
Average wait time for chats:
1 minute and 33 seconds
Average email response time:
1 day 1 hour 45 minutes
(based on working hours)

Last updated:
20/11/2009 06:55

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