dabs.com - PC Hardware, Components, Software, Digital Cameras, MP3 players

HelpHelp

Why wont you erase my details?

Read on if you'd like to know ...

  • Why we can't remove your personal details completely from our system.

In Brief ...

  • When you place an order with us, we need to record your name, address(es) and payment details so that we can deal with your order and ship it.
  • Unfortunately we are unable to totally erase these details from our systems.

Further information
We need to keep your details for legal reasons and because the payment for your order forms part of our computerised accounting records. However, we do do everything possible to keep your personal information, including your payment card details, totally safe and secure.

The only time you'll see your full credit card number is when you first supply it. After that, it's always abbreviated even when you edit it in your account.

Related Articles
Click here to read our security policy.

Need Further Assistance?

Can we assist via email?
If this article didn't help resolve your query, then you may wish to contact a dabs.com Customer Service representative via our email service.

Back to the help main menu

 


My Basket

your basket is empty
Add an item by clicking
Mini basket dummy button. This button serves as indication only
next to the product of your choice.
Free delivery on qualifying UK Mainland orders over £99.99. Conditions apply - click for details. Orders will not be affected by Royal Mail strikes.
Xmas Gift Store - Click here for inspiration

Customer Service

Customer service statistics.

Previous 24 hours:
Average wait time for chats:
41 seconds
Average email response time:
10 hours 33 minutes
(based on working hours)

Previous 28 days:
Average wait time for chats:
1 minute and 33 seconds
Average email response time:
1 day 1 hour 45 minutes
(based on working hours)

Last updated:
20/11/2009 06:55

Recently Viewed

dabs.com eCatalogue out now
Special Offer
See our offers featured in the London Underground and on National Radio
dabs.com in the press
Windows 7 has arrived! Click here for our full guide