View Full Version : Order SO02024740 --> Return RMA015070 --> Invoice CM018869
Can anybody at Dabs say when the replacement for this item will be shipped? If its going to take much longer I would like to get a refund instead, is this possible?
You requested a refund last month. Have you not received this? It should have gone in around 12/9 or a few days after
Thanks for the quick reply.
I'm fairly sure I requested a replacement. I did receive a credit note (CM018869) on 09/09 via email but your help page says this is normal when a replacement is requested and no further action is required by the customer.
When you say a refund has "gone in" do you mean to my cc or a credit on my Dabs account? My cc statement for Sept. is due any day now so I will check for a refund and let you know.
There was a note on the account saying you had spoken to someone requesting a refund. It was a month ago though :)
It should have gone back onto your card. Any probs, let me know
Received cc statement and indeed there is a refund dated 13/09, so all is fine.