View Full Version : Coarsir CX600 broke after 2 months
i purchased this power supply from you http://www.dabs.com/products/corsair-memory-600w-builder-series-cx-v2-atx-psu-7JSQ.html?refs=50113&src=3 and after only 2 months of use it has stopped working, corsair are asking me to send it all the way to the Netherlands which will cost me at least Â£20, seeing as this power supply cost me Â£50 i am quite annoyed as i have used cheaper power supplys for years now and have never had a problem, but now i have spent some money on a decent one i am dissapointed that it failed so soon.
any help would be appreciated
I must admit I was bigging up Corsair for the fact that they want to take control of sorting problems with their products but after hearing about this whole postage to Netherlands that many are being asked to do says to me they don't really want to deal with the problems. I would suggest contacting dabs about the return it is faulty within the warranty period and if you read the return policy from corsair it is just plain ridiculous, everything becomes the consumers problem during delivery and they will refuse the package if there is visible damage to the outside. As for it failing so soon well it just happens sometimes the only brand that has never given me issue is Antec which is why if you see most of my recommendations anywhere they usually have Antec PSU's.
OCZ do the same thing. Faulty products need to be sent back to the Netherlands. Having a read through their forum the same thing seems to happen to a lot of people, extremely short-term usage before failure.
Cost me Â£16 to send it using DHL (via parcelmonkey). Can't complain much, it was a PSU from my brother-in-law, non-modular and they sent back a modular PSU.
The thing with branded PSUs is that, whilst there will be instances where they might go wrong for whatever reason, the outcome is likely to be less disastrous than a cheap PSU failing due to the higher quality components. If a branded PSU fails, chances are you will just have to replace the PSU. If a cheap PSU fails it has the potential to fry every other component in your PC.
this has cost me 40 pounds to send to corsair, i rang the customer service which is in the US only to be put on hold after talking to someone for 10 minutes (seeing as i live in the uk this is very annoying). then informed them that it would cost me 40 pounds they didnt seem to care at all, even though this is almost as much as the original PSU. if they do not send me a upgrade i will never buy from them again as 90 pounds for a 600w psu is quite frankly a joke
i have always used CiT power suplys and i have never had any problems. and when i did, they had a check service, which meant when i sent the cpu back, if they found any tech faults( not my fault) i would get a full refund of the delivery cost. and if it was my fault, i would be asked if i wanted it fixed or a new one for an additional cost. this was a few years ago of course so things have probably changed
You are entitled to "any other losses that have been incurred as a direct result of faulty goods being supplied" so you just need to chase them up, that is a part of the Sale of Good's Act 1979.
2o2o, are you sure u r not a politician
Na if I was a politician I would have no idea about law and would ignore any I did know.
a hahaha, i see wat u did there. r u irish, bcuz u seem legit
Na I am born and bred in the middle of England.
oh, ok, well, yea. fair enuf.