View Full Version : shipping delays
would be good to know about possible delays when ordering rather than after its been orderd.
Is ther any way to do this?
To be honest Mattmlang Dabs deliveries are pretty good so long as there in stock when you order,everything ive ever ordered has always been inside the 2-3 days.I think its more down to the courier whether they have parcel tracking not the supplier.
We do try to pass on any information we have, unfortunately we do occasionally get let down by manufacturers or distributors and we're left to inform you of the issues. We try and do this as soon as we get the information to try and limit the disruption but obviously there will be times when it causes problems for customers.
We have discussed having a rethink in the way that we display stock levels/due dates to try and make it more clear, but it's very difficult to cover all possible situations without it becoming confusing.
Thanks for your comments, we really do appreciate hearing what you like and dislike about the site and we're constantly trying to make visiting us as enjoyable and easy as possible. Apologies if that was a bit cheesy! :)