Recently I ordered a brand new graphics card from Dabs.com, and because of that obviously, like most, I tried to log on to my account, (firstname.lastname@example.org) and I got my password wrong, so I tried again more than a few times.
Then I Googled my situation and found out that Dabs locks accounts after 3 incorrect attempts and that my account would be unlocked after 24 hours.
So I waited, the next day about 24 and a half hours after logging in I tried two times to log in, then I clicked the forgotten email button but I never got a reply.
So I thought maybe I was a bit early and waited till the next day and the same happened.
And after about a week I waited two days, still the same.
I would like to know why I cannot access my account and I would like my account to be unlocked.
Thank you for reading,