I recently bought a Best Value ATI Radeon 7970 HD 1050MHz 3GB PCI-Express 3.0 HDMI X-Edition.
It had faulty cooling fans and arranged the same day to have it sent it back via returns using the RMA of RMA060262.
I was collected on the 4th Feb.
I'm enquiring about how long this process takes as I'm unsure if this falls under 'faulty on arrival' that they came faulty.
I asked for a refund.
I did send an email (#8744-343486129-2946) but so far have had no reply.
Thank you for your assistance