You are certainly more than welcome here. I can't speak for Dabs but there was little else any of us other than them could do to help you proceed other than the advice we had given. Ultimately the advice I gave you was the correct way to go and had you sorted out quickly as I suspected it would. Returning to the manufacturer is something that I wish more people would pay attention to in order sort out faults, instead of reciting trade laws. As with others Dabs certainly isn't the only place I buy from but even if you don't buy another thing from them, it's still a nice friendly place to hang out.
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