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Why am I asked for an "Order Reference" when placing an order?

Read on if you'd like to know...

  • What we mean when we ask for an "order reference" when you're placing an order.

In Brief...

  • When you place an order with us, you have the option to give the order a unique "reference".
  • This can be a phrase, numbers or anything you like.
  • The order reference does not affect the order in any way.

Further information...
The reference is unique to you and can be anything you like which helps you identify that order. It might be something like "Dad's Birthday Present", or "Ink for printer".

This order reference is entirely optional, but is designed to help you distinguish one order from another. What you type in the order reference box is not seen by anyone, so please don't use it to communicate instructional information.

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