| spread the cost of your purchase with dabs.com online finance |
At dabs.com, we understand that all our customers are not the same. They purchase different products, with different needs in mind and of course prefer to pay in different ways. Because of this, we've put together a range of special finance deals that provide customers who prefer not to pay by credit or debit card at the time of order, with an easy and attractive alternative. dabs.com's online finance, is the convenient way to get your hands on the technology you want today without breaking the bank! In short, our online finance options give you the ability to spread the cost of the products you want NOW, over a time frame that suits your budget. Read on for more information, including specific examples and your questions answered. Which finance product is right for you? dabs.com currently offers three finance options (detailed in the table below), all of which are available on orders between £400 and £5000. In summary, the key features of these options are:
| |||||
dabs.com plc are licensed credit brokers. Credit is subject to status and written quotations are available on request. Applying for online finance Applying for dabs.com online finance couldn't be easier or more convenient. Once you've chosen the products you'd like to purchase, simply complete a brief on-line application form accessed via the 'checkout'. Just follow the simple instructions, entering your personal details as required and we'll do the rest. Your questions answered! Here's some of the most commonly asked questions regarding online finance. How quickly will my application be processed? If your online application is received between 9am and 8pm, Monday to Friday (excluding Bank & Public holidays), 9am and 6pm on Saturday, or 10am and 5pm on Sunday then in the majority of cases, our team will provide you with a decision within a matter of minutes. If you submit your application outside of these hours, then we'll endeavour to provide a response the next working day. We'll send you an email to confirm the status of your application as soon as we've processed it. Once my application is approved, what happens next? Within minutes of your application being approved, you'll be sent via email, a link to your credit agreement, which can be easily downloaded. Alternatively, you can request for a printed out, hard copy of your agreement to be posted to you. All agreements are supported with a copy of our terms and conditions. Once downloaded/received, you'll need to read the agreement carefully, then sign and return it to our finance company. Note that products will not be allocated to your order until your completed and signed agreement is returned and received by us. Shipment of your goods will follow as soon as your agreement has been returned to our finance company (usually on the same day). Will you credit score me and if so, what does this mean? Credit scoring is the process used by financial services companies to evaluate the credit risk of new applicants. This technique will be applied to your application for online finance. Credit scoring works by awarding points for each answer given on the application form such as age, income and occupation, together with information obtained from credit reference agencies. This information allows us to produce consistent decisions, ensuring all our applicants are treated fairly. Credit scoring does not discriminate on the grounds of sex, race, religion, disability or colour. If you decline my application, what is the reason? In addition to credit scoring, we also take into account confirmation of your identity, validation of certain application details, existing commitments and information held at the credit reference agencies. Though we are unable to provide you with a main reason for decline of your application, it is usually based on one, or a combination of the following:
Some of the information is public information, for example electoral roll, County Court Judgements and bankruptcies. Other lenders may also file information about accounts you hold with them for instance this could include your payment history and outstanding balance on these accounts. Any requests for credit, where a credit reference search has been undertaken, will also be filed, although the result of the request is not recorded. How do I obtain a copy of this information? You should send a cheque for £2, made payable to the relevant company, together with details of all addresses at which you have lived over the last 6 years:
You can also find out more about credit decisions by visiting the above companies' websites: http://www.experian.co.uk/ and http://www.equifax.co.uk/ The above listed agencies will provide details of information relating via these addresses. If you believe that the information is incorrect, you can ask the agency to correct it. Who is my finance actually with? We source the best value finance products from providers who excel in their customer service. Your finance agreement will be with one of the UK's leading finance houses. If my application is not successful, can I re-apply? Yes. We acknowledge that your circumstances change and just because we have refused a previous application, it does not mean that we'll automatically turn down a further request. We do suggest however, that you leave at least 6 months between applications. Who is eligible to apply for dabs.com online finance? To apply for Dabs Finance, you must be between the ages of 18 and 75*, work at least 16 hours a week, or be retired with an income. You must also be a resident of the United Kingdom and have lived in the UK for the last three years or more. Unfortunately, we are unable to offer online finance to residents of Eire. Homemakers aren't excluded from application under their own names, however we will require the employment details of your spouse in order to process your application. Can I request delivery to an address other than my home? In order to safeguard against fraudulent applications, we regret that we're able only to deliver goods to the home address of the applicant. Saturday morning deliveries can be arranged if this is more convenient for you. Can I change my order in part or whole after applying for online finance? To ensure your chosen products are correctly delivered to you, if you need to change your order in anyway, it will be necessary to cancel your order and re-key it as if it were new. We apologise for any inconvenience this may cause. If you've already received confirmation of approval for online finance via dabs.com, by the time you decide to change your order, then the decision will stand from your original application. If however, you then go on to make subsequent orders funded via online finance, then each will be treated as a new application and will be processed in the normal way. Are the goods I’ve ordered set aside for me until the approval process is complete? Our system is such that goods are allocated to your order only when your completed and signed agreement is received back. This means there's a small chance that the product you ordered may be sold out by the time your agreement is received. To avoid disappointment, we recommend minimising any delay by completing and returning the agreement as soon as you can. Why can I not add 'Used Stock' to a finance order? dabs.com prides itself on being able to source a vast range of products from many suppliers. This means, whatever the demand, we can usually source the product you have ordered. b-grade products are one-offs and therefore should you not be satisfied with them we cannot offer a replacement. You would still have an outstanding finance agreement for goods no longer in your possession. What products can I not buy with online finance? Unfortunately products from the Gaming, mobile phone, gadgets and Spares sections of the website cannot be included in your finance option as these are run by a third party. They may of course offer their own finance option which you could benefit from. What if I still need assistance after reading the information in this section? Simply email our customer services team at finance@dabs.com detailing the nature of your enquiry. A customer services advisor, or a member of our online finance team will get back to you as soon as possible with an answer to your question. | |||||
