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Fujitsu

Fujitsu SP 3y OS Svc NBD 5x9

Mfr#:

FSP:GB3S20Z00GBU01

Quicklinx: 7WQQWS00
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Fujitsu SP 3y OS Svc NBD 5x9
Discontinued

Description

On-site Service customer logs a call with the help desk over the telephone. The support technicians will attempt to resolve the problem using remote diagnostics or directly over the telephone. If this is not possible or when the process highlights that a specific component in the hardware must be replaced a Fujitsu Technology Solutions service partner will be dispatched to the customer site arriving within the contracted service time. The repair will be completed at the customer's location. The customer pays nothing more.

Specifications

Summary

Product Description
Fujitsu Service Pack On-Site Service - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Designed For
ESPRIMO E400, P400


Detail

General

Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week

Details

Service & Support Details
Extended service agreement - parts and labour - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday , Technical support - phone consulting - 3 years

Compatibility Information

Designed For
Fujitsu ESPRIMO E400 E85+, P400

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