Description
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.
Choose 4-hour same business day hardware support when you need to: extend your hardware warranty coverage with prompt service for key systems and devices; obtain easy-to-buy, easy-to-use onsite services; improve hardware performance and uptime; increase the return on your HP and multivendor hardware investments; enjoy consistent service coverage across geographically dispersed sites.
Specifications
Summary
- Product Description
- Electronic HP Care Pack 4-Hour Same Business Day Hardware Support - extended service agreement - 5 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- 4 hours
- Service Availability
- 13 hours a day / 5 days a week
- Designed For
- ProLiant DL360 G6, DL380 G4, DL380 G5, DL380 G6, DL380 G7, DL385 G2, DL385 G5, DL385 G5p, DL385 G6, DL385 G7
Detail
General
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- 4 hours
- Service Availability
- 13 hours a day / 5 days a week
Details
- Service & Support Details
- Extended service agreement - parts and labour - 5 years - on-site - response time: 4 hours - availability: 13 hours a day ( 8:00 AM - 9:00 PM ) / Monday-Friday , Technical support - remote monitoring - 5 years
Compatibility Information
- Designed For
- HP ProLiant DL360 G6, DL380 G4 Performance Pack, DL380 G5, DL380 G5 Base, DL380 G5 Entry, DL380 G5 High Efficiency, DL380 G5 High Performance, DL380 G6, DL380 G6 Base, DL380 G6 Entry, DL380 G6 High Efficiency, DL380 G6 Performance, DL380 G7, DL380 G7 Base, DL380 G7 Efficiency, DL380 G7 Entry, DL380 G7 Performance, DL385 G2 Base, DL385 G2 High Performance, DL385 G5, DL385 G5 Base, DL385 G5 Performance, DL385 G5p, DL385 G5p Base, DL385 G6, DL385 G6 Base, DL385 G6 Entry, DL385 G6 High Performance, DL385 G7, DL385 G7 Base, DL385 G7 Entry, DL385 G7 HE, DL385 G7 Performance
