NetGear PMB0333UK Extended Warranty ProSupport OnSite 9x5

NETGEAR ProSupport is a suite of service and support offerings for small- and medium-sized businesses and mid-market customers deploying NETGEAR's ProSafe line of networking solutions.

NETGEAR's OnCall 24x7 is designed for customers who wish to maintain their own network products with assistance from NETGEAR technical experts. ProSupport OnCall 24x7 covers unlimited phone and email based technical support for standard and advanced features. In the event of a hardware failure, NETGEAR will expedite the shipment of a replacement product for the next business day arrival.

Product Description

NETGEAR ProSupport OnCall 24x7 Category 3 - technical support - 3 years

Type

Technical support

Service Included

Phone consulting

Full Contract Period

3 years

Service Availability

24 hours a day / 7 days a week

Localisation

United Kingdom

General

Type

Technical support

Service Included

Phone consulting

Full Contract Period

3 years

Service Availability

24 hours a day / 7 days a week

Localisation

United Kingdom

Details

Service & Support Details

Extended service agreement - replacement - 3 years - response time: next business day , Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday , Technical support - remote administration - 3 years - availability: 24 hours a day / Monday-Sunday , New releases update - e-mail notification